Running the clinic

Workflow & protocols

The clinic's diagnostic power is the workflow, not the kit. A structured history, a fast bedside, instrumented testing on the same visit, and a weekly MDT — applied consistently — outperform any single technology.

Trainee

The bedside HINTS battery is the single most important workflow node for the acute presentation: a central pattern (normal head impulse, direction-changing nystagmus, or skew deviation) is more sensitive than early DWI-MRI for posterior-circulation stroke when performed by a trained examiner.2,1

For the much commoner positional vertigo, the Dix-Hallpike with infrared video Frenzel goggles is the diagnostic standard, with the Epley delivered in the same visit when posterior-canal BPPV is identified.4

Patient journey

Ten stations from referral to follow-up. The MDT node is the only one not in the patient path — it sits parallel as the audit and consistency engine. Note the dashed return arrow: the audit loop feeds back into how triage and protocols are written.

Patient journey through the clinic
Referral
GP · ED · stroke
Triage
Acute vs episodic vs chronic
Structured Hx
TiTrATE / SO STONED
Bedside exam
HIT, HINTS, Hallpike
Instrumented
VNG / vHIT / VEMP
MDT review
Weekly case conference
Diagnosis
By Bárány criteria
Treatment
Reposit · Rx · surgery
Rehabilitation
Gaze, habituation, VRT
Follow-up
DHI at 3 months
Audit loop: DHI ⇒ quarterly review ⇒ protocol updates ⇒ back to triage

Standard protocols

  • History: TiTrATE or SO STONED framework; capture timing, triggers, associated symptoms, targeted exam, evaluation.
  • Bedside: HIT → spontaneous nystagmus → test of skew (HINTS) for acute; Dix-Hallpike + supine roll for episodic positional; Romberg + tandem gait + Fukuda for chronic.
  • Instrumented: Audiometry + tympanometry on first visit for episodic and acute. VNG and vHIT same-visit when staffing permits; VEMP scheduled for SCDS or otolith-focused work-ups.
  • Treatment: Same-visit Epley for PC-BPPV; Lempert/Gufoni for HC-BPPV; refer to vestibular physio within 72 hours for neuritis, bilateral vestibulopathy and PPPD.
  • Documentation: Structured EMR fields for HIT, nystagmus, skew, DHI, VOR gain. Free-text notes prevent audit.